The service regulators (i.e. CQC, CIW) in all 4 regions of the UK will inspect care provider services to assess the quality of the; knowledge, skills and competence of staff.
Previously, training often consisted of mandatory subjects such as first aid and manual handling etc. Today expectations are much higher from inspectors. Staff are now required to have the relevant knowledge to meet ALL of the needs of the people they support. This means that if a service user has a health condition then staff must understand the condition and how it affects the person.
This online training features online modules, training videos and practical guidance to make sure your Care Home is prepared for an ‘outstanding’ inspection.