Dental CQC Inspection Certificate - Forum Training Professional Development
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Dental CQC Inspection Certificate

£279.99 + VAT

Want to improve your practice’s preparation for inspection day and beyond?

Your step-by-step guide to CQC Inspection – now including ready to use tools, checklists and templates!

What makes the Dental CQC Inspection Certificate different?

  • Our easy-to-use online system will let you work through the training at your own pace
  • Hear from our wide range of experts from consultants to lawyers specialising in dental practice inspections
  • Access to a wide range of tools, templates and checklists that you can download and start using in your practice straight away
  • Receive a specialist certificate at the end of your course to demonstrate your learning and preparation

 

CPD Accredited

8 full modules
50+ videos
Downloadable tools, checklists and templates for CQC Inspections

 

**Please note: access to the course will not be granted until payment has been made.**

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Learning Objectives

Become an expert in CQC inspections

Ready-to-use templates, checklists and tools for your practice

Understand how inspectors judge your practice on the 5 key questions

Achieve the outcome your dental practice deserves

Agenda

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  • Module 1:

  • Legislation, guidance and ethical issues

  • National Institute for Health and Care Excellence (NICE) guidance
  • Record keeping – NHS, CQC and GDC requirements
  • The impact of GDPR on your practice
  • Changes to CQC inspections
  • Common areas of inspection failure
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  • Module 2:

  • Is your service safe?

  • The safe recruitment of staff
  • Ensuring staff are fit and proper for their role
  • Safeguarding children and young people
  • Safeguarding vulnerable adults
  • What are inspectors looking for?
  • Implementing safeguarding processes and records
  • Whistle-blowing policies and procedures
  • MCA and DoLS and the proposed Liberty Protection Safeguards
  • Reporting concerns
  • Prevention and control of infection
  • Identifying areas for improvement – ready to use audit checklists, improvement plans, evidence checklists
  • Identifying risks and mitigating them
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  • Module 3:

  • Is your service effective?

  • Assessing patient needs to deliver appropriate treatment
  • Auditing and monitoring outcomes
  • Record keeping – what’s required?
  • Adapting and designing premises to meet needs
  • Gaining informed consent to treatment
  • Implementing quality assurance
  • Identifying areas for improvement – audit checklist, improvement plan, evidence checklist
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  • Module 4:

  • Is your service caring?

  • Treating people with compassion, kindness, dignity and respect
  • Confidentiality for patients
  • Involving patients in decisions about their treatment
  • Supporting patients with the treatment
  • Informing patients of proposed treatment, costs, benefits and risks
  • Providing a caring environment
  • Creating a culture of compassionate care
  • How will inspectors judge the care you provide? – audit checklist, improvement plan, evidence checklist
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  • Module 5:

  • Is your service responsive to people’s needs?

  • Is your service meeting the needs of its users?
  • Planning and delivering services to meet people’s needs
  • Successful complaints handling
  • Treatment plans – examples and templates
  • Taking account of the needs of different people
  • Procedures and policies for responding to complaints and concerns
  • Patient feedback
  • Identifying areas for improvement – audit checklist, improvement plan, evidence checklist
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  • Module 6:

  • Is your service well-led?

  • Developing a vision and strategy
  • Engaging and involving people
  • Leadership and culture
  • Using quality assurance to encourage continuous improvement
  • Auditing your provision to drive improvement
  • Gaining feedback from staff and the people who use services
  • Developing an agenda for improvement
  • Introducing change for improvement
  • Implementing effective policies and procedures
  • Ensuring continuous improvement and sustainability
  • Demonstrating effective leadership to inspectors – audit checklist, improvement plan, evidence checklist
  • Carrying out performance management and supervision
  • Clinical audits to monitor quality of services
  • Providing robust staff training and development
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  • Module 7:

  • Preparing for and managing inspection day

  • Data collection and analysis
  • What documents do you need to prepare – a checklist for the day
  • Training your staff for inspections
  • Introducing the day with a presentation
  • Planning your day
  • Who should be available?
  • Conduct of inspectors
  • Requesting feedback
  • The draft report
  • Challenging an inspection report
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  • Module 8:

  • Gaining staff buy-in to CQC compliance

  • Staff awareness of responsibilities
  • Building trust in the team
  • Resolving conflict and procedures involved
  • Holding staff to account
  • Gaining commitment
  • Getting the fine level of detail
  • Gaining staff buy-in to CQC compliance

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