

I've recently gained access to the Headteacher's PA Specialism Certificate and found it incredibly easy to navigate and follow. My Headteacher is excited about me completing the course and thinks I'll be providing her with first class assistance!
PA to the Headteacher, John Flamsteed Community School

BECOME AN EXPERT HEADTEACHER’S EXECUTIVE PA AND SPECIALIST IN SCHOOL ADMINISTRATION
The role of Headteacher’s Executive PA is demanding and broad, requiring up-to-date knowledge of legal issues affecting schools, excellent communication and organisational skills, and the ability to lead and support office and administration management.
Increasing pressures on Headteachers and schools means that it is now more important than ever to develop your skills and excel in your busy role.
Headteacher’s PA Specialist Certificate is a unique online training course designed to support you with all aspects of your role – including understanding and compliance around: safeguarding; conflict resolution; liaison will staff, parents and Governors; the legal requirements regarding information sharing and storage of data, and important information needed for school inspection.
Choose whether you would like access to just level 1, or the entire course.
**Please note: access to the course will not be granted until payment has been made.**
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Why this training:
- Our unique system will let you work through this specialist training programme at your own pace and at a time you choose.
- You will be able to test your knowledge along the way with quizzes and tests to identify gaps in your knowledge.
- Hear from our range of education experts on all aspects of your role.
- Access tools, templates, checklists and policies that you can download and start using straight away in your school.
- Access the training anytime, anywhere, in a format that suits you, either on your computer, tablet or mobile.
Agenda
- LEVEL ONE
- Module 1
Legal and regulatory framework
I. School organisation and structure
II. Governors’ and trustees’ responsibilities
III. Changes to Ofsted inspection – what you need to know
IV. Data protection and GDPR
V. Mental health green paper
VI. Safeguarding children changes
- Module 2
Safeguarding
I.The main signs of harm, abuse and neglect
II.Children at risk of abuse
III.Handling a child protection disclosure
IV.Raising concerns
V.Whistleblowing
VI.Reporting a safeguarding incident
VII.Allegations of abuse against a member of staff
VIII.Child death reviews
- Module 3
Personal assistant support
I. Keeping a diary and making appointments for the HT
II. Organising travel and accommodation for the HT and leadership team
III. Dealing with correspondence, letter writing and telephone enquiries
IV. Writing reports to update the HT
V. Assisting and producing briefing papers for staff including a bulletin
VI. Assisting in updating the Staff Handbook
VII. Looking after visitors
- Module 4
Organising meetings and minute taking
I. Logistics of meeting organisation
II. Writing and distributing agendas
III. Preparing materials for meetings
IV. Effective minute taking and communicating with attendees
V. Liaising with the clerk to the governing body regarding meetings
VI. Organising parent’s evenings and other events
VII. Organising the school year calendar
- Module 5
Office management and administration
I. General office management and administration
II. Working with admissions staff and supporting transitions
III. Working with attendance officers over pupil attendance
IV. Liaising with the senior leadership team
V. Liaising with the governing body and trustees
VI. Communicating with parents and providing information
VII. Answering pupil queries
VIII. Ensuring the maintenance of office equipment
- ADDITIONAL MODULES INCLUDED IN LEVEL 2
- Module 6
People management
I. Assisting in recruiting teaching and support staff
II. Handling difficult conversations and conflict resolution
III. Monitoring staff sickness absence and reducing impact
IV. Assisting in the management of support staff
V. Equality and diversity
VI. Health and safety
- Module 7
Communication skills
I. Understanding and developing emotional intelligence
II. Effective verbal and non-verbal communication techniques
III. Your role in internal communications
IV. Working with the local community
V. Media and communications skills
- Module 8
Personal development skills
I. Assertiveness and getting the desired outcome
II. Organisation and time management skills
III. Project management and event management skills
IV. Presentation skills
V. Managing stress and developing resilience
- Module 9
Information, communication and technology
I. Using presentation software
II. Using Word processing software
III. Using database software
IV. Using spreadsheet software
V. Understanding and using social media
VI. Basic layout and design skills
Speakers

Andrew Blench

Anne Castle

John Viner
Our Sponsors
Choose Your Ticket
Level 1 Ticket
- Module 1: Legal and regulatory framework
- Module 2: Safeguarding
- Module 3: Personal assistant support
- Module 4: Organising meetings and minute taking
- Module 5: Office management and administration
- Module 6: People management
- Module 7: Communication skills
- Module 8: Personal development
- Module 9: Information, communication and technology
£179.99 + VAT
Book Level 1Level 1 & 2 Ticket
- Module 1: Legal and regulatory framework
- Module 2: Safeguarding
- Module 3: Personal assistant support
- Module 4: Organising meetings and minute taking
- Module 5: Office management and administration
- Module 6: People management
- Module 7: Communication skills
- Module 8: Personal development
- Module 9: Information, communication and technology
£279.99 + VAT
Book Level 1 & 2