We know it has been a tough year for care providers. We also know you want to provide high-quality care for your service users and keep them safe and away from harm.
But with so many challenges and day-to-day concerns it can be hard to keep up with regulatory changes and best practice.
The Quality and Compliance in Care Online Conference will help to bring you right up to date, offering expert guidance and support so you can take control of your compliance management and achieve the best quality standards of care.
- Keep up-to-date with the current and future regulatory developments
- Examine latest CQC policies and guidance – and how to achieve compliance
- Assessing and overcoming barriers to high quality care – common challenges and best practice solutions
- Putting in place best practice quality assurance processes – monitoring and improving quality
- Safety, welfare and safeguarding – ensuring those in your care are safe and protected from abuse and avoidable harm
On the day
The conference will be delivered via an online conference platform. Delegates will be able to take part in the discussion, ask questions and interact with their peers.
Delegates will also be provided with the day’s presentations and recording after the event, therefore if you can’t attend the whole day, you can catch up afterwards!
The current legislative outlook: your responsibilities and key statutory guidance
- Understanding the law and how it applies to care settings
- Assessing the impact of the pandemic and next steps to recovery
- Your duty of care in the current environment
- Information handling and confidentiality
- Exploring trends in non-compliance
- Break and networking
CQC: assessing key areas of compliance
- Current guidance and latest changes
- Judging compliance with regulations and Key Lines of Enquiry
- Key policies and procedures inspectors will want to see
- Meeting and exceeding expectations – top tips
- Promoting compliant ways of working across the organisation
Priorities for achieving high-quality core standards of care
- What are the everyday barriers to outstanding care?
- How can we overcome these?
- What do we mean by promoting wellbeing?
- Obtaining and using service users’ views on care, quality and experience
- The MCA and meeting individual’s needs
Best practice quality assurance: monitoring and improving quality
- Planning and assessing business needs
- Best practice auditing regimes and tools
- Controls: continuous monitoring of quality
- Using complaints and concerns to improve quality
- How to use quality improvement methods effectively
- Break and networking
Effectively managing risks to health, welfare and safety
- Best practice risk assessment and management
- Infection prevention and control
- Safeguarding in practice
- Putting in place robust and well-managed whistleblowing procedures
- Handling and learning from incidents
- End of Conference