With the CQC updating their strategy this year and making changes to the way they will regulate in the future, the conference will explore what this means in practice and what the impact will be on adult social care providers.
It will offer support and guidance for care providers; helping them to meet new expectations, demonstrate compliance, and ensure the inspection process is as smooth as possible.
The conference will also explore the impact of Covid-19, and will look at how the sector can learn from its experiences and use them to drive a safe, sustainable and high-quality provision for the future.
With many settings struggling it is now more important than ever for managers and providers to run an effective and efficient service, provide top standards of care, and achieve the best possible outcomes.
- Understand CQC’s new strategy and key regulatory changes
- Look at how has the pandemic has impacted priorities and expectations
- Preparing for an inspection – the do’s and the don’ts
- Essential care planning guidance
- How to obtain and use the views of those who use your service
- Critical safety and safeguarding guidance
- Driving improvement and a sustainable business
Please note: This conference is hosted and delivered by Forum Training, it is not in any way associated with The CQC.
- Registration and refreshments
- Chair’s welcome
Seeking, listening to and using the voices of those who use your service
Professor Martin Green OBEChief Executive: Care England
- Why do peoples’ views matter?
- Obtaining objective feedback
- Managing conscious and unconscious bias
- Learning to listen to views and recognise hidden feedback
- Linking how you obtain feedback to key areas of compliance
- Innovative ways of obtaining the views of people
- Refreshments and networking
Latest on inspections and regulatory guidance
- The CQC’s new strategy: key changes
- How has the pandemic shifted priorities?
- Updated CQC Guidance and procedures
- Top tips for preparing for inspections
Effective and responsive care planning – prioritising person-centred care and outcomes
- Defining outcomes with the individual
- Managing different views on the best outcomes
- Assessing needs
- Designing care plans which enable and promote independence
- Linking care plans to risk management
- The role of records in care planning
- Lunch and networking
Stacey HattonLead Nurse at Genome Ltd - www.xgenome.co.uk
- Collect data efficiently
- Drive and sustain quality
- Identify and mitigate emerging risks
- Determine acute issues and long- term trends
Safety, safeguarding and risk management
Tina WelfordOwner/Managing Director - ECLM Ltd and ECLM Training
- Changes to the safeguarding landscape
- Embedding safeguarding into practice – 6 principles
- Analysis of events to drive continuous improvement
- Refreshments and networking
Driving continuous improvement and business continuity planning
- Embedding improvement processes throughout your service
- Demonstrating a commitment to excellence through audit
- Monitoring and evaluating performance
- Learning from examples of outstanding practice
- Close of conference
Holiday Inn BloomsburyCoram Street, London, WC1N 1HT
- By Rail/Tube
- By Car